Frequently Asked Questions
Questions about CLASS Materials
What is the difference between the Pre-K, Elementary, and other manuals?
When will the CLASS-Secondary manual be published?
What is the difference between the old version of the CLASS manual and the Brookes version of the CLASS manual?
Why was the CLASS dimension of Student Engagement removed from the most recent edition of the CLASS manual?
Questions about CLASS Training and Workshops
Who will benefit from CLASS trainings?
How can I or my organization be trained?
How can I maintain reliability on CLASS scoring if I was trained a while ago?
How much does a training cost?
How much does it cost to put on our own training?
Questions about Professional Development
How can we use CLASS to provide professional development to teachers?
Questions about online CLASS Coding.
I can't see the videos? What can I do?
When I watch the CLASS Coding video segments, the video sometimes stops or buffers mid-way through. What can I do?
I don't know which CLASS Coding segments I am supposed to watch. What should I do?
I have submitted my scores but have changed my mind about a score. What can I do?
I have submitted a "completion notice" to your office but I still need to watch or score another segment. What should I do?
Questions about Website Technology and Online Video Viewing.
My username and password do not work. What should I do?
Why can’t I view the Video Library clips?
What software and computer specs are necessary to interact with the CLASS website?
When is technical support available?
Is there a way to increase the size of the video library clips on the website?
I can see the video clips but am not able to hear audio?
Questions about CLASS DVDs.
What are the system requirements for using the CLASS DVDs (For PC/Windows)?
What are the system requirements for using the CLASS DVDs (For Mac)?
What is the intended Purpose of the CLASS DVDs?
Questions about Research on CLASS
What are the published studies on CLASS?
Can we modify CLASS for our own studies?
How frequently is the CLASS tool recommended to be administered during the year? Do you recommend the combination of teacher mentoring with supervision, or do you recommend that they be kept separate?
How do we maintain inter-rater reliability on a large-scale study?
How do I calculate inter-rater reliability between myself and another reliable CLASS observer?
Questions about Future Projects
Is there a way to increase the size of the video library video segments?
Will a version of CLASS ever be developed for Family Child Care (FCC) settings?
Has CLASS been used in self-contained special education classrooms?
When will CLASS-Secondary be validated?
Miscellaneous Questions
How does CLASS deal with subject matter and lesson content?
How does CLASS work with ECERS, ELLCO, and other rating systems?
Can we hire CLASS personnel to code for us or to code to ensure interrater reliability?
How can I find CLASS-certified coders in my area?
When using the CLASS Pre-K instrument to assess a Family /Home Provider who is caring for children of many ages, do you only code the interactions between the teacher and the children of those ages even though there may be infants or school age children in the room as well?
© 2010 Teachstone, Inc.